ReminiSens Privacy & Cookies Policies
PURPOSE OF THIS POLICY
ReminiSens Restaurant & Theater takes the protection of your personal data very seriously.
We developed this policy to inform you of the conditions under which we collect, process, use and protect your personal data.
Please read it carefully to familiarize yourself with the categories of personal data that are subject to collection and processing, how we use these data and with whom we are likely to share it. This policy also describes your rights and how you can get in touch with us to exercise these rights or to ask us any questions you might have concerning the protection of your personal data.
This policy may be amended, supplemented or updated, in particular to comply with any legal, regulatory, case law or technical developments that may arise.
However, your personal data will always be processed in accordance with the policy in force at the time of the data collection, unless a compulsory legal prescription determines otherwise and must be enforced retroactively.
This policy forms an integral part of the Conditions of Use of ReminiSens Web Site.
IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER
The personal data controller is:
ReminiSens Restaurant & Theater
Capital € 100 000
Registration n°: 818 434 375 00015 - RCS Versailles
Address: 20 rue Baillet Reviron 78000 Versailles
COLLECTION AND SOURCE OF PERSONAL DATA
We will most likely collect your personnal data directly (in particular via the data collection forms on our website) or indirectly (in particular via our service providers and/or technologies on our ReminiSens website).
We commit to obtain your consent and/or to allow you to refuse the use of your data for certain purposes whenever necessary.
You will in any event be informed of the purposes for which your data are collected via the various online data collection forms and via the Cookies Policy below.
TYPE OF PERSONAL DATA WE COLLECTE AND USE
We may specifically collect and process the following types of personal data:
- the information that you provide when filling in the forms on ReminiSens website (for example, for subscription purposes, to participate in surveys, for marketing purposes, etc.) ;
- the information that your provide for authentication purposes ;
- the information that you provide for order fulfillment or to provide a service ;
- via “posts”, comments or other content that you post on ReminiSens website .
Personal data identified by an asterisk in the data collection forms are compulsory as these are necessary to fulfill any orders placed. In the absence of this compulsory information, these transactions cannot be processed.
The information you fulfill shall never be insulting nor letting appear any sensitive data.
By indicating your allergies, you consent that this specific information may be used to inform you about the potential presence of allergens in our meals.
PERSONAL DATA WE AUTOMATICALLY COLLECT
We collect some information automatically when you visit the website in order to personalize and enhance your experience. We collect this information using various methods such as:
A “cookie” is a small information file sent to your browser when you visit our website and stored on your computer. This file contains information such as the domain name, the internet access provider and the operating system as well as the date and time of access by the user. Cookies cannot damage your computer in any way.
Cookies are not used to determine the identity of an individual who visits our website. Cookies allow us to identify, in particular, your geographic location and the display language in order to improve your online browsing experience. They also enable us to process information about your visit to our website, such as the pages viewed and the searches made, in order to improve our website content, to follow your areas of interest and offer you more suitable content.
If you do not want to receive cookies from our website, you can adjust your browser settings accordingly. To manage your choices, each browser has a different configuration. These configurations are described in your browser’s help menu, which will explain how to change the settings to your desired cookies configuration.
We recommend, however, that you do not deactivate our cookies. Keep in mind that if you block, turn off or reject our cookies, some of our webpages will not display correctly or you will no longer be able to use some of the services we offer. In this case, we cannot be held liable for any consequences related to the reduced functionality of our services arising from our inability to store or consult the cookies required for its functioning and which you have declined or deactivated.
Lastly, by clicking on the dedicated icons of social networks such as Twitter, Facebook, Linkedin, etc., if these are displayed on our website, and if you have agreed that cookies may be downloaded while you are browsing our website, the social networks in question may also download cookies to your devices (computer, tablet or mobile phone). These types of cookies are downloaded to your device only on condition that you have given your consent by continuing to browse our website. You can, however, at any time revoke your consent to these social networks downloading these types of cookies.
For more information, please see our Cookies Policy below.
An IP address is a unique identifier used by some electronic devices to identify and communicate with each other on the internet.
When you consult our ReminiSenss website, we can use the IP address of the device used by you to connect you to the website. We use this information to determine the general physical location of the device and to know in which geographical areas visitors are located.
ReminiSens web site uses Google Analytics to generate statistical reports.
These reports tell us, for example, how many users consulted the website, which pages were visited and in which geographical areas website users are located.
The information gathered via the statistics may include, for example, your IP address, the website from which you arrived at our ReminiSens website and the type of device that you used.
Your IP address is hidden on our systems and will only be used if necessary to resolve a technical problem, for website administration and to gain insight into our users’ preferences. Website traffic information is only accessible to authorized staff.
We do not use any of this information to identify visitors and we do not share this information with third parties.
You have the option to click on the dedicated icons of social networks such as Twitter, Facebook, Linkedin, etc. that appear on our website.
Social networks create a friendlier atmosphere on the website and assist in promoting the website via sharing. Video sharing services enrich the video content of our website and increase its visibility.
When you click on these buttons, we may have access to the personal information that you have made public and accessible via your profiles on the social networks in question. We neither create nor use any separate databases from these social networks based on the personal information that you have published there and we do not process any data relating to your private life through these means.
If you do not want us to have access to your personal information published in the public spaces of your profile or your social accounts, then you should use the procedures provided by the social networks in question to limit access to this information.
PURPOSES FOR WHICH WE USE PERSONAL DATA
We use your personal data specifically for the following purposes:
- to respond to your requests such as requests for information, searches, the newsletter or other content;
- to provide the services and offers ordered on our website and/or in one of our establishments;
- to conduct surveys and gather statistics;
- to personalize and enhance your experience on our website;
- to offer you our products and services and/or our partners’ products and services;
- any other purpose of which we will inform you, if applicable, when we collect your data.
LEGAL BASIS FOR PERSONAL DATA PROCESSING
We process your personal data as part of the performance and management of our contractual relationship with you, in our legitimate interest to improve the quality and operational excellence of the services we offer to you or in compliance with certain regulatory obligations.
Your personal data may also be processed based on your prior consent in the event that under certain circumstances, your consent would be requested.
COMMUNICATION OF PERSONNAL DATE
The security and confidentiality of your personal data are of great importance to us.
This is why we restrict access to your personal data only to members of our staff who need to have this information in order to process your orders or to provide the requested service.
We will not disclose your personal data to any unauthorized third parties.
We may, however, share your personal data with authorized service providers (for example: technical service providers [hosting, maintenance], consultants, etc.) whom we may call upon for the purpose of providing our services.
We do not authorize our service providers to use or disclose your data, except to the extent necessary to deliver the services on our behalf or to comply with legal obligations.
Furthermore, we may share personal data concerning you:
(i) if the law or a legal procedure requires us to do so
(ii) in response to a request by public authorities or other officials,
(iii) if we are of the opinion that transferring these data is necessary or appropriate to prevent any physical harm or financial loss or in respect of an investigation concerning a suspected or proven unlawful activity.
STORAGE PERIOD OF YOUR PERSONAL DATA
We will store your data only for as long as necessary to fulfill the purposes for which it was collected and processed. This period may be extended, if applicable, for any amount of time prescribed by any legal or regulatory provisions that may apply.
SENSITIVE PERSONAL DATA
As a general rule, we do not collect sensitive personal data via our website.
“Sensitive personal data” refers to any information concerning a person’s racial or ethnic origins, political opinions, religious or philosophical beliefs, union membership, health data or data relating to the sexual life or the sexual orientation of a natural person. This definition also includes personal data relating to criminal convictions and offenses.
In the event that it would be strictly necessary to collect such data to achieve the purpose for which the processing is performed, we will do so in accordance with local legal requirements for the protection of personal data and, in particular, with your explicit prior consent and under the conditions described in this Confidentiality Policy.
PERSONAL INFORMATION AND CHILDREN
The WebSite ReminiSens is for use by adult persons who have the capacity to conclude a contract under the legislation of the country in which they are located.
Children users under the age of 16 years or without legal capacity must obtain consent from their legal guardians prior to submitting their data to the website.
The 16-year age limit may be reduced to 13 years depending on the local legislation in your usual place of residence.
In accordance with the French applicable law, you have certain rights relating to the processing of your personal data.
Right of Access
You have the right to request access to your personal data. You may also request rectification of inaccurate personal data or request that incomplete data be completed.
You also have the right to know the source of the personal data.
Right of Erasure
Your right to be forgotten entitles you to request the erasure of your personal data when
- the data are no longer necessary to achieve the purposes for which they were collected and processed ;
- you choose to withdraw your consent (if your consent was obtained as the legal basis for processing), without such a withdrawal affecting the lawfulness of any processing carried out prior to the withdrawal ;
- you object to the processing ;
- your data were processed unlawfully ;
- your data must be erased to comply with a legal obligation;
- erasure of the data is required to ensure compliance with current legislation.
Right of Limitation
You may request Limitation of processing of your personal data if:
- you do not agree with the accuracy of your data; ;
- we no longer need these data for processing purposes;
- you are opposed to the processing of the data.
Right to refuse Direct Marketing
You may at any time request to no longer receive advertising or prospecting by contacting us directly, free of charge, or via the “unsubscribe” link included with any form of prospecting that we might send to you by email, or by sending us an email to the address provided below. This opposition is without prejudice to the lawfulness of any communication sent to you before the opposition was implemented.
In accordance with Article L.223-2 of the French Consumer Code, Users are hereby informed of their right to subscribe, free of charge, to the national “do not call” registry to opt out of telephone canvassing (www.bloctel.gouv.fr).
Right not to be the subject of a decision based exclusively on automated data processing
You have the option not to be the subject of a decision based exclusively on automated processing that has legal effects concerning you or that has a significant impact on you.
Right of portability
You may request that we provide your personal data in a structured, commonly used, machine-readable format or you may request that it be transmitted directly to another controller on condition that:
- the processing is based on your consent or necessary to fulfill a contract with you ;
- that it is done via automated means.
Right to issue advanced instructions about the processing of your personal data after your death
In application of the French Data Protection Act, you may also formulate instructions on exercising your rights as set out in this section, after your death (in particular with regard to the storage period or the erasure and/or disclosure of the data) as well as appoint a person tasked with exercising these rights.
Right to lodge a complaint with a supervisory authority
If you have any concerns or complaints with regard to the protection of your personal data, you have the right to lodge a complaint with the French Data Protection Agency (CNIL) using the following link: www.cnil.fr.
However, please address any requests to us beforehand by contacting us at the address given below so that we can deal with your request and find an amicable solution.
To exercise your rights, you can email us at the following address: firstname.lastname@example.org giving us your surname, first name and the reason for your request. We will most likely ask you for additional information in order to identify you and to enable us to deal with your request.
We implement all possible technical and organizational security measures to ensure security and confidentiality in processing your personal data.
To this end, we take all necessary precautions given the nature of the personal data and the risks related to its processing, in order to maintain data security and in particular to prevent distortion, damage or unauthorized third-party access (physical protection of the premises, authentication procedures with personal, secured access via identifiers and confidential passwords, a connection log, encryption of certain data, etc.).
CUSTOMER RELATIONSHIP MANAGEMENT DATABASE
We use a database to manage and monitor our relationships with existing and potential customers.
This database includes the personal data of associates of our customers or other partners with whom we have a business relationship or with whom we want to establish such a relationship.
These data, used only for this purpose, notably include: contact details (surname, first name, telephone number, email address, etc.), publicly accessible information, the responses to targeted emails and other information collected and recorded by our associates as part of their interactions with our customers and partners.
If you want to be removed from our CRM database, please write to email@example.com
LINKS TO OTHER WEBSITES
Occasionally, we provide links to other websites for practical and informative purposes (historical websites, promotionnal videos, or reservation tools).
We do not accept any liability with regard to the content on these sites, for the products and services that may be offered there or for any other use.
PRIVATE POLICY UPDATES
This policy will become effective on May 9th, 2020
We may update or amend this confidentiality policy as and when needed. In this case, amendments will only become applicable after a period of 30 business days from the date of the amendment.
Please consult this page from time to time if you want to be informed of any possible changes.
If you have subscribed to certain services via our ReminiSens website and you no longer want to receive emails, please consult the “unsubscribe” page corresponding to the service you are subscribed to.
If you have any questions or comments with regard to this policy, please do not hesitate to contact us at the following address: firstname.lastname@example.org.
WHAT IS A COOKIE?
A cookie is a small text file that allows Our Site to store tokens of information (an 'identifier') in your browser used only by Our Site.
Cookies are not used to determine the personal identity of anyone who is merely visiting Our Site. They serve to help us track traffic patterns to determine a user’s preferred location and language so that we can direct them to the correct country home page when they visit Our Site. Those cookies are set by us and called first party cookies.
On certain pages of our site, cookies are used to help us track your interests while you browse the internet, so we can tailor more relevant advertising to you, and to understand what is important to you.
We also use third party cookies for our advertising and marketing efforts from other domains.
HOW DO YOU DEACTIVATE COOKIES?
If you do not want to receive a cookie from Our Site, you have several options: you may opt-out of receiving them or disable those that would have been installed on your terminal.
You can choose at any time to express and modify your wishes with regard to cookies, by the means described below:
Indeed, if most browsers are set by default and accept the installation of cookies, you have the following options: choose to accept all the cookies, or opt-out of receiving them systematically.
You also have the option to set up your browser to accept or opt-out of cookies before they are installed on a case-by-case basis. In addition you can regularly remove cookies from your terminal via your browser. However, please be aware that if you do turn off 'cookies' in your browser, you will not be able to fully experience some of Our Site. For example, you will not be able to benefit from automatic log-on and other personalization features of Our Site.
Please note that you should not forget to set up all the browsers of your different terminals (tablets, smartphones, computers). There are various ways to configure browsers so you should refer to the help Section of the Browser you are using to understand how to configure it and exercise your options.
Audience measurement cookies, can be disabled as follows:
- For« Google Analytics »: https://tools.google.com/dlpage/gaoptout/ ;
- For Internet Explorer™: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies?ocid=IE10_about_cookies ;
- For Safari™: https://support.apple.com/fr-fr/HT201265 ;
- For Chrome™: https://support.google.com/chrome/answer/95647?hl=fr ;
- For Firefox™: https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences ;
- For Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html.
WHAT COOKIES DO WE USE?
• To assist you in navigation;
• To assist you in registering to our events, logging in, and your ability to provide feedback;
• To analyze your use of our products, services or applications;
• To assist with our promotional and marketing efforts (including behavioral advertising)
The cookies used by Our Site perform four functions, as set out below:
• Strictly Necessary Cookies
• Performance Cookies
• Functional Cookies
• Targeting and Tracking Cookies
Strictly Necessary Cookies
Some cookies we use are essential to the functioning of Our Site. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but be aware that some parts of the site may not work.
Some cookies help us with the performance and design of Our Site. This function allows us to measure how many times a page has been visited, to know which pages are the most and least popular, and see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. If you disallow these cookies, we will have no knowledge of when you have visited our site.
Some cookies help us to remember the settings which you have selected, or assist with other functionality when you browse and use Our Site. This helps us to remember your preferences when you return to Our Site.
These cookies enhance functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.
Targeting and tracking cookies
These cookies are installed in Our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely by identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.
These cookies collect information relating to the origin of your visit, where you were exposed to ReminiSens advertising, what advertising feature you saw, whether you arrived directly or indirectly to Our Site, the device you used to visit Our Site and which downloads you performed. This information is collected on an anonymous basis via third party suppliers.
In addition, we also utilize cookies on certain pages of Our Site to communicate with third party data suppliers in order to extrapolate your digital behaviour. This help us to understand and target more relevant advertising in the future.
The information we receive is all aggregate and anonymous, but will include statistics such as demographics, online behaviour, product interests and lifestyle. Targeting and tracking cookies are provided via trusted third party suppliers.
Should you require more information regarding our suppliers and how these cookies operate please contact us by sending an email to the following email address: email@example.com
If changes to the policy are made, please note that it may take up to 30 business days before new privacy practices are implemented.
Check this page periodically if you would like to monitor changes.
If you have a privacy-related claim, you may write us by email at firstname.lastname@example.org or by letter at ReminiSens, 20 rue Baillet Reviron 78000 Versailles, France.
If you are dissatisfied with our response, you may then seek further recourse by contacting the competent Supervisory Authority or the relevant competent court.
You may also contact our lead Supervisory Authority, the French Supervisory Authority (the “CNIL”, www.cnil.fr).